Refund Policy
We want you to be happy with Kopit. Try it free before you buy, and if a purchase isn't right for you, here's how refunds work.
Last updated: June 29, 2026
Try before you buy
Kopit offers a free trial so you can evaluate every feature before purchasing. We strongly recommend using the trial to confirm Kopit fits your workflow.
1. Refund window
If you purchased directly through our website, you may request a refund within 30 days of your purchase. After this period, purchases are generally non-refundable, except where required by applicable law.
2. How to request a refund
Email hello@kopit.app from the address you used to purchase, and include your order number or license key. We will confirm eligibility and process approved refunds to your original payment method.
3. Processing
Refunds are issued by our payment provider, who acts as the Merchant of Record. Once approved, it may take several business days for the refund to appear. When a refund is issued, the associated license is deactivated.
4. Exceptions
- Requests made after the refund window, absent a legal requirement to refund.
- Purchases made through a third-party store or reseller, which are subject to that store's own refund policy.
- Abuse of the refund process, such as repeated buy-and-refund behavior.
5. Your statutory rights
Nothing in this policy limits any non-waivable refund or cancellation rights you may have under the consumer protection laws of your country or region.
6. Contact
Questions about a refund? Email hello@kopit.app and we will help.