# Refund Policy

> We want you to be happy with Kopit. Try it free before you buy, and if a purchase isn't right for you, here's how refunds work.

- Last updated: June 29, 2026

> For convenience, this page is available in multiple languages. If translations differ, the English version controls.

## Try before you buy

Kopit offers a free trial so you can evaluate every feature before purchasing. We strongly recommend using the trial to confirm Kopit fits your workflow.

## 1. Refund window

If you purchased directly through our website, you may request a refund within 30 days of your purchase. After this period, purchases are generally non-refundable, except where required by applicable law.

## 2. How to request a refund

Email kopit@kopit.app from the address you used to purchase, and include your order number or license key. We will confirm eligibility and process approved refunds to your original payment method.

## 3. Processing

Refunds are issued by our payment provider, who acts as the Merchant of Record. Once approved, it may take several business days for the refund to appear. When a refund is issued, the associated license is deactivated.

## 4. Exceptions

- Requests made after the refund window, absent a legal requirement to refund.
- Purchases made through a third-party store or reseller, which are subject to that store's own refund policy.
- Abuse of the refund process, such as repeated buy-and-refund behavior.

## 5. Your statutory rights

Nothing in this policy limits any non-waivable refund or cancellation rights you may have under the consumer protection laws of your country or region.

## 6. Contact

Questions about a refund? Email kopit@kopit.app and we will help.

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Canonical page: https://kopit.app/refunds

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